E-Commerce Fulfillment Administrator

STYL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A leading tech company in Singapore seeks an E-Commerce Administrator to manage the order processing and customer support for online sales. This role ensures smooth day-to-day eCommerce operations, from overseeing order lifecycles to coordinating logistics. The ideal candidate has strong attention to detail, good communication skills, and is computer literate. While no prior experience is necessary, familiarity with eCommerce operations is an advantage. Training will be provided, and the working hours are Monday to Friday, 9:00AM to 2:00PM.

Qualifications

• Must be able to work Monday - Friday from 9:00AM - 2:00PM.
• No prior experience needed; training provided.
• Strong computer literacy is essential.

Responsibilities

• Oversee eCommerce order lifecycle from capture to delivery.
• Coordinate with logistics and warehouse for order dispatch.
• Respond promptly to customer inquiries.

Skills

Good communication skills

Attention to detail

Multitasking

Education

Studies in Business Administration, Supply Chain, or related field

Tools

Microsoft Excel

ERP/Inventory Management Systems

eCommerce platforms (e.g., Shopify, WooCommerce)

Job description

About STYL Solutions

Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Headquartered in Singapore with R&D center in Vietnam, STYL Solutions designs, develops, and supplies hardware, software and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry.

Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific.

Our vision is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living.

Job Description

We are looking for a meticulous and detail-oriented E-Commerce Administrator to join us in ensuring smooth day-to-day eCommerce fulfillment and operational support. The role primarily manages order processing, inventory control, and customer communications for online sales channels.

Responsibilities

• Oversee end-to-end eCommerce order lifecycle: from order capture to delivery and post-sale service.
• Coordinate with logistics partners and internal warehouse teams for timely order dispatch.
• Track and maintain optimal inventory levels; prepare regular stock movement and replenishment reports.
• Respond promptly to customer inquiries across multiple channels (email, chat, e-store, social).
• Handle returns, exchanges, and warranty claims according to internal policies.

Job Requirements

• Must be able to work Monday - Friday and minimal from 9:00AM - 2:00PM daily.
• No work experience required, training will be provided but prior experience in eCommerce operations and logistics will be an added advantage
• Studies in Business Administration, Supply Chain, or a related field will be an added advantage.
• Computer literate and proficient in Microsoft Excel.
• Prior experience with ERP/Inventory Management Systems, and eCommerce platforms (e.g., Shopify, WooCommerce) will be added advantage.
• Good communication and coordination skills.
• Strong attention to detail and follow-through to ensure timely order dispatch.
• Ability to multitask and prioritize in a fast-paced environment.
• Hourly Rate -- S$10.50 per hour