E-COMMERCE ASSOCIATE

ORIENTAL HARDWARE & MARINE PTE. LTD.; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

A leading e-commerce firm in Singapore is seeking an E-commerce Executive to manage product portfolios, execute promotional activities, and handle customer engagement on platforms like Lazada and Shopee. Candidates should have a diploma and at least one year of relevant experience. The role requires strong self-motivation and teamwork skills, with working hours from Monday to Saturday.

Qualifications

• At least 1 year work experience in handling E-commerce platforms.
• Self-driven and result-oriented.
• Good team player capable of working independently.

Responsibilities

• Manage product portfolio and relevant administrative tasks.
• Plan and execute promotional activities with e-marketplaces.
• Provide analysis and performance reports on KPIs.

Skills

E-commerce platform management

Team collaboration

Analytical skills

Education

Diploma

Job description

Job Description

Responsibilities

• Manage the company’s product portfolio on marketplaces where applicable including product upload, product updates, delisting, returns, defects management, replenishments and content updates.
• Plan, organize and execute monthly promotional activities. Liaise with e-marketplaces’ Account Managers for maximizing exposure and support.
• Administrative duties including handling all customer-related engagement in relation to delivery or product issues, special orders, online sales invoices and complaints etc. Ad hoc admin duties whenever needed.
• Able to set up new shops on e-commerce platform.
• Work closely with internal departments to ensure timely shipments and inventory management, and review fulfillment/delivery options at all times.
• Provide analysis & performance reports including daily, weekly and monthly reporting of KPIs and recommending changes to improve performance to achieve profit & loss results.

Requirements

• Diploma with at least 1 year work experience in handling E-commerce platform, such as Lazada, Shopee.
• Good team player who can work independently, self-driven and result oriented.

Working hours

• Monday - Friday (8.30 am to 5.30 pm)
• Saturday (8.30 am to 3.00 pm)