Dynamics 365 CRM Lead for Banking – Sales & Service

Unison Consulting Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled System Analyst with expertise in CRM platforms, specifically Microsoft Dynamics 365. This role involves implementing D365 solutions for Banking clients, focusing on Sales and Service modules. You will guide users through best practices, manage business requirements, and collaborate with various teams to ensure seamless integration. If you are passionate about enhancing business processes and have a strong background in CRM systems, this opportunity allows you to make a significant impact in a dynamic environment.

Qualifications

• Strong experience with Sales & Service Modules of D365.
• Experience as a Business Analyst or Functional Consultant.

Responsibilities

• Implementing D365 with Banking clients for Service & Sales modules.
• Guiding users on CRM solutions and managing deployment projects.

Skills

CRM Platform Knowledge

Microsoft Dynamics 365

Business Analysis

Functional Consulting

Requirements Gathering

User Story Writing

Tools

Microsoft Dynamics CRM

Job description

An established industry player is seeking a skilled System Analyst with expertise in CRM platforms, specifically Microsoft Dynamics 365. This role involves implementing D365 solutions for Banking clients, focusing on Sales and Service modules. You will guide users through best practices, manage business requirements, and collaborate with various teams to ensure seamless integration. If you are passionate about enhancing business processes and have a strong background in CRM systems, this opportunity allows you to make a significant impact in a dynamic environment.