Dispatch Operations Coordinator

GMP Technologies; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading technology services provider in Singapore is seeking a Dispatch Admin Coordinator on a contract basis. The role involves managing daily case dispatching and coordinating tasks for engineers while ensuring adherence to Service Level Agreements (SLAs). Responsibilities include preparing business reports, gathering project requirements, and supporting team leads in operational tasks. Strong interpersonal and communication skills are essential for collaboration and effective project management. This opportunity may lead to varied assignments across different sections as required.

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to work independently or as part of a team is required.
• Proficient in managing tasks and meeting project timelines.

Responsibilities

• Manage daily case dispatching and assign tasks to engineers.
• Ensure timely updates on engineers' ticket statuses.
• Provide end-to-end control over all reported cases.
• Attend project meetings and assist with service quotes.

Skills

Interpersonal skills

Communication skills

Task management

Project management

Tools

Microsoft Project

Job description

A leading technology services provider in Singapore is seeking a Dispatch Admin Coordinator on a contract basis. The role involves managing daily case dispatching and coordinating tasks for engineers while ensuring adherence to Service Level Agreements (SLAs). Responsibilities include preparing business reports, gathering project requirements, and supporting team leads in operational tasks. Strong interpersonal and communication skills are essential for collaboration and effective project management. This opportunity may lead to varied assignments across different sections as required.