Director of Corporate Relations

THE EDVOCATE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading technology company in Singapore is seeking a Director of Operations & Corporate Relations for the APAC region. This role is pivotal in shaping customer-centric growth and ensuring operational excellence across diverse markets. The ideal candidate will possess over 10 years of senior leadership experience in complex business operations, a strong understanding of the APAC landscape, and a proven ability to engage C-suite stakeholders. Join us to drive transformational change and deliver value to our enterprise partners.

Qualifications

• 10+ years of senior leadership experience in managing complex business operations.
• Deep understanding of the APAC business landscape with experience in diverse markets.
• Ability to influence C-suite stakeholders effectively.

Responsibilities

• Define and execute the APAC operational roadmap.
• Mentor a multi-disciplinary team and foster a culture of precision.
• Build relationships with key enterprise stakeholders.

Skills

Leadership in complex business operations

Strategic thinking

Emotional intelligence

Customer care expertise

Education

Degree in Engineering, Business, or related field

Job description

Roles & Responsibilities

1. What You Will Do

As the Director of Operations & Corporate Relations, APAC, you will be the strategic architect of our customer-centric growth in the region. You will lead and scale a high-performance organization, overseeing Integrated Products Implementation, Customer Care, and Enterprise Program Management. Your mission is to bridge the gap between global strategy and local market nuances, ensuring that Lighthouse delivers operational excellence and long-term value to our most complex enterprise partners across Asia-Pacific.

2. Where You Will Have Impact

Regional Stewardship : Define and execute the APAC operational roadmap, ensuring business resilience and scalability across diverse markets.

Strategic Leadership : Mentor a multi-disciplinary team, fostering a culture of technical precision and commercial empathy.

High-Stakes Engagement : Build and own relationships with key enterprise stakeholders, serving as the senior point of escalation and a trusted advisor for large-scale implementations.

Global-Local Integration : Lead the localization of global best practices, ensuring our product delivery respects the linguistic, cultural, and regulatory complexities of the APAC landscape.

Operational Transformation : Architect the "Playbook" for large-deal onboarding, turning complex technical deployments into seamless commercial success stories.

Cross-Functional Synergy : Act as a critical bridge between Sales, Product, and Global HQ to ensure regional market feedback drives global product evolution.

3. Who You Are

Seasoned Leader : 10+ years of senior leadership experience (VP / Director / GM level) in managing complex business operations or technical service delivery.

APAC Expert : A deep understanding of the APAC business landscape, with a proven track record of navigating diverse markets (Greater China, SE Asia, etc.).

Strategic Thinker with a Technical Core : Ability to simplify complex technical requirements into actionable business strategies.

Change Agent : Experience in leading organizations through rapid scaling, acquisitions, or digital transformations.

Exceptional Communicator : Ability to influence C-suite stakeholders and lead cross-cultural teams with emotional intelligence and clarity.

Industry Agnostic Wisdom : While experience in Hospitality or SaaS is a plus, we value candidates from high-precision industries (e.g., Automotive, Global Trade, or Engineering) who bring rigorous operational discipline and a "client-first" mindset.

Educational Excellence : A degree in Engineering, Business, or a related field from a top-tier institution is highly regarded.

• Architect
• Analyst Relations
• Exceptional Customer Service
• Customer Care
• Stewardship
• Project Finance
• Emotional Intelligence
• Bridge
• Acquisitions
• Hospitality