Digital Sales Representative

QXDIGITAL ASIA PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Part time

Job summary

A telecommunications services provider is seeking a sales-focused individual to handle leads from various sources in Singapore. The role requires responding quickly to customer inquiries and guiding them through service activations for broadband, mobile, and TV services. Ideal candidates will have strong communication skills, experience in sales, and enjoy fast-paced work dynamics. Options for full-time or part-time engagement are available.

Qualifications

• Strong responsiveness via mobile and email during agreed working hours.
• Good communication skills in English; other languages a plus.
• Comfortable using basic spreadsheets and CRM tools.

Responsibilities

• Manage leads from real estate agents and corporate contacts.
• Respond to enquiries via WhatsApp and email promptly.
• Guide customers through the sign-up process for services.
• Look for upsell and cross-sell opportunities.
• Maintain accurate records of leads and sales.
• Build relationships with referring partners.

Skills

Strong responsiveness

Good communication skills in English

Sales or customer service experience

Comfortable with messaging apps and CRM tools

Job description

About QxDigital Asia

QxDigital Asia is an outsourced partner of Singtel, supporting both residential and business customers with broadband, mobile (SIM‑only and with handset), and TV subscription services in Singapore. You will work closely with real estate agents, companies, and educational institutions to help new arrivals get connected quickly and smoothly.

Role Overview

This is a sales‑focused role for someone who is fast, responsive and opportunity‑driven. You will convert leads from real estate agents, corporate clients and universities into activations for broadband, mobile and TV services, ensuring a simple and positive experience for customers who are new or returning to Singapore.

What You Will Do

• Receive and manage leads from real estate agents, HR / corporate contacts, and university partners.
• Quickly respond to enquiries via WhatsApp, mobile and email, providing clear recommendations on broadband, mobile and TV plans.
• Understand customer needs (home size, usage patterns, budget, contract duration, business vs personal) and propose suitable Singtel solutions.
• Guide customers through the sign‑up process, collect required information, and coordinate with internal teams for smooth service activation.
• Proactively look for upsell and cross‑sell opportunities (e.g. adding mobile lines, TV packages, or upgrading plans).
• Maintain accurate records of leads, follow‑ups and closed sales.
• Build and maintain strong working relationships with referring partners (agents, companies, schools) to keep the pipeline active.

Who This Role Suits

• Enjoys fast‑paced, sales‑driven work and takes pride in closing deals.
• Responds quickly to messages and is comfortable handling multiple chats or enquiries at once.
• Likes interacting with people from different countries and explaining solutions in simple terms.
• Values flexibility – suitable for those who want full‑time stability or part‑time/freelance income.

Requirements

• Strong responsiveness on mobile and email; you check and reply promptly during agreed working hours.
• Good communication skills in English; additional languages are a plus.
• Comfortable using messaging apps, email, basic spreadsheets/CRM tools and online forms.
• Sales or customer service experience is an advantage, especially in telco, real estate, banking, hospitality or education, but not strictly required.
• Open to all ages and races; what matters most is attitude, speed of response and reliability.
• Able to work independently and manage your own time (especially for part‑time/freelance arrangements).

Engagement Options

• Full‑time: Base structure plus performance incentives.
• Part‑time / Freelance: Commission‑based structure with flexible hours, suitable for real estate agents, students, or those seeking additional income.

To Apply

• Your latest resume or brief profile
• Your current status (full‑time, part‑time, freelance interest)
• Your expected earnings range and availability

Only shortlisted candidates will be contacted.

QxDigital Asia Pte Ltd is committed to equal opportunity and diversity, and selects people based on merit and performance.