Desktop Support (Rotating Shift) | Contract

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading IT support company in Singapore is seeking candidates for a role focused on desktop support and system maintenance. Ideal applicants should have a diploma in IT, experience with Windows OS and networking, along with strong customer service skills. The position requires willingness to travel and work rotational shifts. Competitive salary and benefits are provided.

Qualifications

• Diploma in IT or relevant discipline required.
• Experience in desktop support preferred.
• Good knowledge of Windows OS and basic networking necessary.
• Strong customer-oriented attitude and inter-personal skills required.

Responsibilities

• Perform daily support, maintenance, and troubleshooting onsite and offsite.
• Provide on-site support for systems and network troubleshooting.
• Collaborate with the product team on system enhancements.

Skills

Desktop support

Windows OS

Basic Networking

Analytical skills

Troubleshooting skills

Customer service orientation

Education

Diploma in IT or relevant discipline

Job description

Responsibilities

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting.

Requirements

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

For more information, please visit www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973