Desktop Support Executive

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A public sector IT services firm in Singapore is seeking an IT Device & Asset Support Executive to manage the lifecycle of laptops and IT equipment. Responsibilities include asset tracking, device deployment, and providing Level 2 technical support. Ideal candidates will have a diploma in IT or related fields and familiarity with device management. This role offers competitive pay and a chance to work in a governance-driven environment, with a contract duration of 12 months that is renewable.

Benefits

Comprehensive Medical Plan

Leave Benefits

Performance Bonus

Qualifications

• Experience in managing end-user laptops and IT equipment.
• Familiarity with device issuance and asset tracking.
• Capability to provide Level 2 support for device-related incidents.

Responsibilities

• Manage the end-to-end lifecycle of laptops and IT devices.
• Perform stock receiving, asset tagging, and inventory checks.
• Provide Level 2 support for device-related incidents and service requests.

Skills

IT support

desktop operations

device management

Education

Diploma or higher in Information Technology, Computer Science, or related field

Job description

Overview

We are supporting a public sector IT services project and are looking for an IT Device & Asset Support Executive to manage and support end-user laptops and IT equipment. This role is hands-on and operational, involving device deployment, asset tracking, and Level 2 technical support in a structured, governance-driven environment.

Great opportunity for you with experience in IT support, desktop operations, or device management who are keen to gain exposure in large-scale enterprise and public sector environments.

Location & Compensation

• Location: Pasir Panjang
• Working Hour: Mon - Fri, Office Hours
• Salary: Up to $3k + Bonus + Comprehensive Medical Plan + Leave Benefits
• Contract Duration: 12 months (Renewable)

Key Responsibilities

• Manage the end-to-end lifecycle of laptops and IT devices, including receiving, provisioning, deployment, replacement, and decommissioning.
• Perform stock receiving, asset tagging, inventory checks, and ensure accurate record-keeping.
• Support device deployment via automated or self-service lockers, including device preparation and retrieval.
• Coordinate transportation of laptops and IT assets between offices and designated locations.
• Administer endpoint and device management platforms to ensure security and compliance.
• Provide Level 2 support for device-related incidents and service requests (hardware, OS, connectivity).
• Maintain deployment logs, asset documentation, and records for audit and governance purposes.
• Liaise with vendors and internal stakeholders on repairs, replacements, and warranty matters.

Requirements

• Singaporean only
• Diploma or higher in Information Technology, Computer Science, or related field.
• Familiar with device issuance, asset tracking, and end-user support

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Thong Jia Qian (Joyce) - R1981781

ScienTec Consulting Pte Ltd - 11C5781