Desktop IT Support Engineer – Windows & Endpoints

MINDTECK SINGAPORE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology firm in Singapore is looking for an IT Support Engineer. The successful candidate will provide support for end-user computer devices and office equipment, and must have 2-4 years of related experience. Candidates should possess strong customer service skills and be comfortable working within an ITIL-driven environment. The role includes 8.30am - 5.30pm working hours and offers a company shuttle bus from Jurong East MRT station.

Qualifications

• Must have 2-4 years of related working experience.
• Comfortable depositing mobile phone during working hours.

Responsibilities

• Support end-user computer devices and office equipment.
• Manage incidents and changes in ITIL-driven environment.

Skills

End-user support for PC & mobile

Microsoft Windows & Office support

Familiarity with ITIL principles

Team-oriented collaboration

Analytical and problem-solving skills

Strong customer service orientation

Effective communication skills

Education

Diploma in Information Technology or related

Job description

A technology firm in Singapore is looking for an IT Support Engineer. The successful candidate will provide support for end-user computer devices and office equipment, and must have 2-4 years of related experience. Candidates should possess strong customer service skills and be comfortable working within an ITIL-driven environment. The role includes 8.30am - 5.30pm working hours and offers a company shuttle bus from Jurong East MRT station.