Desktop Engineer - (2 years contract)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

An IT services provider in Singapore is looking for a proactive Desktop Engineer to provide on-site IT support. The role involves troubleshooting hardware and software issues, maintaining IT equipment, and assisting in IT projects. Candidates should have 1-2 years of experience in desktop support and basic networking knowledge. This is a great opportunity to contribute to daily operations and help ensure smooth IT processes within a dynamic working environment.

Qualifications

• 1–2 years of experience in desktop support or IT helpdesk.
• Basic networking knowledge (IP addressing, DNS, DHCP, LAN/WAN).

Responsibilities

• Deliver on‑site helpdesk support for IT issues.
• Install, configure, and maintain IT equipment.
• Perform Active Directory administration.
• Liaise with vendors and clients for issue resolution.
• Assist in IT projects like system upgrades.
• Manage IT assets and documentation.

Skills

Helpdesk support

Troubleshooting

Basic networking

Problem-solving

Basic networking

Problem-solving

Job description

We are seeking a proactive, service‑oriented Desktop Engineer to provide on‑site IT support and ensure smooth daily operations. The role involves hands‑on troubleshooting, system administration, vendor coordination, and support for IT projects, requiring a solid foundation in end‑user support, basic networking, and independent problem‑solving.

Key Responsibilities

• Deliver on‑site helpdesk support, troubleshooting hardware, software, network, and peripheral issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Perform Active Directory administration, including domain and GPO management.
• Conduct standard client system setup, patching, configuration, and troubleshooting.
• Liaise with vendors, contractors, and clients to resolve issues and support project delivery.
• Assist in IT projects such as system upgrades, new deployments, and office relocations.
• Manage IT assets, procurement administration, and maintenance contracts.
• Maintain accurate documentation of incidents, resolutions, and system changes.
• Ensure compliance with IT policies and procedures.
• Provide end‑user training and briefings.

Requirements

• 1–2 years of experience in desktop support or IT helpdesk.
• Basic networking knowledge (IP addressing, DNS, DHCP, LAN/WAN).

Working Location: AMK

(EA Reg No: 20C0312)
Please email a copy of your detailed resume to [e-mail] for immediate processing.
Only shortlisted candidates will be notified.