Desktop Engineer

SIMBA TELECOM PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore seeks a motivated Desktop Engineer to provide essential IT support locally and remotely. This entry-level position allows you to develop your technical skills in a hands-on setting. Responsibilities include building and deploying computers, troubleshooting user inquiries, and managing device inventory. Candidates should possess a diploma in IT-related fields and have strong Windows troubleshooting skills. Fresh graduates are welcome.

Qualifications

• Strong knowledge of Windows troubleshooting and administration.
• Excellent communication skills and customer service orientation.
• Ability to work independently and as part of a team.

Responsibilities

• Build, configure, and deploy desktop/laptop computers and workstations.
• Handle user inquiries and troubleshoot technical issues.
• Manage device inventory and perform hardware repairs and reimaging.

Skills

Windows troubleshooting

Customer service orientation

Problem-solving abilities

Attention to detail

Education

Diploma/ Degree in Computer Science, Information Technology

Tools

Remote support tools

Job description

Desktop Engineer

We are seeking a motivated Desktop Engineer to provide essential IT support to our users locally and remotely. This entry‑level position offers an excellent opportunity to develop your technical skills in a hands‑on environment.

Key Responsibilities

• Build, configure, and deploy desktop / laptop computers and workstations
• Handle user inquiries and troubleshoot technical issues
• Manage device inventory and perform hardware repairs/reimaging
• Support user onboarding and offboarding processes
• Conduct preventative maintenance on client machines
• Provide remote technical support to offshore teams

Job Requirements

• Diploma/ Degree in Computer Science, Information Technology, or related field
• Fresh graduates are welcome to apply
• Singaporean or Permanent Resident only
• Strong Windows troubleshooting and administration knowledge
• Familiarity with desktop / laptop hardware and assembly
• Basic networking and Active Directory understanding
• Experience with remote support tools (preferred)
• Excellent communication and problem‑solving abilities
• Customer service oriented with attention to detail
• Ability to work independently and in teams
• Eager to learn new technologies