Dental Receptionist

U&I DENTAL SURGERY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dental clinic in Singapore is seeking a dedicated team member to manage patient registration and appointment scheduling. Responsibilities include handling patient inquiries, performing data entry, and supporting daily clinic operations in a fast-paced environment. Ideal candidates will be friendly, service-driven, and possess strong communication skills. Training for candidates without prior dental experience will be provided. This role offers opportunities for growth within the clinic.

Benefits

Structured on-the-job training

Supportive team environment

Opportunities for growth and skills development

Qualifications

• Comfortable with appointment systems, WhatsApp, and email.
• Pleasant, patient-oriented, and service-driven attitude.
• Prior experience in a dental or healthcare clinic is an advantage.

Responsibilities

• Register patients and manage appointment scheduling.
• Attend to phone calls, WhatsApp messages, and walk-in enquiries.
• Handle patient enquiries regarding treatments and fees.
• Perform accurate data entry and maintenance of patient records.
• Support day-to-day clinic operations.

Skills

Basic computer literacy

Good communication skills

Interpersonal skills

Multitasking ability

Job description

Location: Hougang

Key Responsibilities

• Register patients and manage appointment scheduling efficiently
• Attend to phone calls, WhatsApp messages, and walk-in enquiries professionally
• Handle patient enquiries regarding treatments, fees, and clinic policies
• Provide basic financial counselling and assist with payment-related queries
• Perform accurate data entry, filing, and maintenance of patient records
• Support day-to-day clinic operations, including maintaining a clean and organised reception area
• Assist with general administrative and ad-hoc duties as required
• Work rotating shifts, including nights and/or weekends, based on clinic roster

Requirements

• Basic computer literacy (comfortable with appointment systems, WhatsApp, and email)
• Good communication and interpersonal skills
• Pleasant, patient-oriented, and service-driven attitude
• Able to multitask and remain calm in a fast-paced clinical environment
• Prior experience in a dental or healthcare clinic is an advantage
• Training will be provided for candidates without prior dental experience

What We Offer

• Structured on-the-job training
• Supportive team environment
• Exposure to a professional dental practice setting
• Opportunities for growth and skills development

Interested candidates may apply with their resume or contact us directly for more information.