Dental Assistant

Private Advertiser; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is looking for a candidate to assist the dentist in dental treatments and manage front desk operations. Responsibilities include patient interaction, appointment bookings, and maintaining cleanliness in treatment rooms. This role also involves managing social media accounts and handling insurance claims. Ideal candidates should be willing to work on a shift schedule.

Qualifications

• Assist the Dentist during dental treatments and procedures.
• Responsible for updating patient information and sending reminders.

Responsibilities

• Assist the Dentist during dental treatments and procedures.
• Manage the social media account(s) of the clinic.
• Perform cashiering duties and submission of insurance claims.

Job description

Responsibilities

• Assist the Dentist during dental treatments and procedures
• Anticipate the requirement of the dentist
• Ensure the comfort of patient through the treatment
• Disinfect and sterilize instruments and equipments
• Perform general housekeeping to ensure cleanliness of treatment rooms
• Maintain appropriate levels of supplies in treatment room
• Prepare materials, dental instruments, and equipments as required
• Prepare cases (as instructed by the Dentist) to be delivered to the Dental Lab by the Front Desk
• Perform any other tasks assigned by the Clinic IC(s) or District Manager(s)

Front Desk and Administrative Responsibilities

• Responsible for the reception of all visitors, patients and callers to the Clinic and create a professional and welcoming image for the clinic
• Perform the booking of appointments for patients over-the-counter, through the phone or through other platforms such as social media
• Responsible for updating patients’ information and sending reminders for dental treatment
• Responsible for gathering patients’ feedback forms and handling patient feedback
• Prepare, manage and monitor cases being sent to and received from the lab(s)
• Perform cashiering duties and submission of CHAS, Medisave and other Insurance Claims to relevant channels
• Manage the social media account(s) of the clinic to create awareness of the clinic
• Ensure the Front Desk at the Clinic provides optimal level of service
• Continually identify and make appropriate improvements with the customer service team at the Front Desk of the clinic
• Willing to work on shift schedule
• Any other tasks assigned by the Clinic IC(s) / Management