Delivery Practice Manager

AMAZON WEB SERVICES SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading cloud technology company in Singapore is seeking an experienced Delivery Practice Manager to lead a team of Delivery Consultants and support transformative projects for enterprise customers. In this role, you will manage team dynamics, oversee IT strategies, and ensure successful project delivery. The ideal candidate will have extensive experience in IT and Management Consulting, along with strong leadership and project management skills. This position requires a minimum of five days on-site presence in the AWS offices for customer engagements.

Benefits

Extensive mentorship

Career growth opportunities

Work-life harmony

Qualifications

• 8+ years in IT and/or Management Consulting.
• At least 3 years in a people leadership role.
• Experience in managing IT transformation projects.

Responsibilities

• Building and managing a high-performing team of Delivery Consultants.
• Developing and overseeing IT strategies for customers.
• Driving business development initiatives.

Skills

IT transformation management

People leadership

Project management

Resource management

Sales skills

Financial acumen

Negotiation skills

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

AWS Professional level certifications

Job description

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe Shared Delivery Team (SDT) to help us grow our early-in-career talent. In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.

Key job responsibilities

• Building and managing a high-performing team of Delivery Consultants
• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
• Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
• Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
• Driving business development initiatives and exceeding customer satisfaction targets
• Working with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery
• Driving technical and soft skill training to focus and accelerate consultant development
• Partnering with Business Unit stakeholder to identify engagement staffing opportunities for your team and drive high team utilization

A day in the life

As part of leading and building our complex and ambitious "Associate to Consultant" (A2C) SDT, you will elevate the technical execution and delivery of your team of early-in-career Associate Consultants. You will manage approximately 10-20 Associate Consultants who are trained, coached, and mentored to develop into productive, customer-facing technical consultants across Infrastructure, Application Development, DevOps, Data, and Security.

This position requires on-site presence at AWS offices or customer locations for a minimum of five days per week. Remote work is not available. The role demands regular in-person attendance and travel throughout the United States and internationally as business needs dictate.

About the team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneer cloud computing and empower customers from startups to Global 500 companies to achieve business outcomes. Our inclusive culture values curiosity, connection, and continuous innovation. We provide extensive mentorship, career growth, and work-life harmony across a diverse team of technical experts.

Basic qualifications

• 8+ years in IT and/or Management Consulting, with at least 3 years in a people leadership role
• Experience managing IT transformation projects
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals

Preferred qualifications

• Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
• Strong project management and resource management capabilities
• Financial acumen with P&L management experience
• Ability to navigate complex stakeholder relationships and drive change
• Sales and negotiation skills for opportunity capture and proposal development
• Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.