Job description
Business type
Types of Jobs - IT, Digital et Data
Job title
DBA Expert - Sybase / PostgreSQL
Contract type
Permanent Contract
Job summary
Sybase & PostgreSQL team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France , UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore
- Sybase & PostgreSQL Expert is a technical expert role within the Database team and will be responsible for managing, administration and supporting the Sybase & PostgreSQL Database technologies for the bank.
- He / She will be the technical point of contact for the Run team.
- He / Shewill bea technicalL3 resource forSybase & PostgreSQL databaseservicesin CA-CIB.As such, he / shewill providesupport for all production supportactivitieswithintheDatabase teamin Singapore.
- He / Sheis accountablefortheoverall health andstabilityof the technical solutions within his scope.
- He / Shehas to effectivelyworkwith technical peerssuch as architects,peerexperts and project teams on technology road mapsand projects.
- He / Shewillwork with L3 / Service Manager to gaincontrol over the scope of technical activities, develop best practicesandgainknowledgeover all aspects of support.
Scope of duties : Job Responsibilities
The Expert has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work :
As the Expert of the team, he / she :
- act as the last level of escalation for the team members
- own Incident, Problem and change management process for the team
- assigns technical tasks and manages delegation
- animates the team to encourage collaboration and sharing of practices
- participates to recruitment process for the team
As the Expert of his / her scope of activity, he / she :
- is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls / tickets) and request management
- Is the final technical approver for any changes into Sybase and PostgreSQL technology and is accountable for any technical changes in the environment from a RUN / BAU perspective
- Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
- Participates in global Infra events (like Power down and DR Tests)
- ensures activity is performed in compliance with norms, standards, processes and procedures
- ensures documentation is up to date and relevant for use
- lead the continuous improvement initiatives
- responsible to drive and deliver root cause for any high severity issues
- Focus on automation and optimum use of the team to improve efficiency
- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
Supplementary Information
Legal and Regulatory Responsibilities :
- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer / Compliance Officer.
- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.
Job Specific Environment and / or Organization
- Fluent in English
- Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-office hours for critical incidents or escalation as per the assigned on-call support requirements;
- Rotational Shift schedule is followed;
Work Hours : 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).
Position location
Geographical area
Asia, Singapore
City
Singapour
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Bachelor and above in relevant discipline
Level of minimal experience
6-10 years
Experience
Requirements
- 8 - 10 years of Sybase & PostgreSQL DBA experience in administration and management of IT Database technologies primarily Sybase ASE & Replication , PostgreSQL cluster with replication solutions;
- Bachelors / masters / engineering graduate or equivalent technical degree in Information Technology or Computer Science;
- Knowledge of different domains of IT Security;
- Working & hands-on experience in administering the DB technologies;
- Must have experience in working in similar Production setup in Run (Operations) mode;
- Ability to apply risk based approach while working on assigned responsibilities;
- Experience in defining, implementing, and enforcing Database Security policies for data security solutions;
- Must have working experience in a Large enterprise level environment, working experience in financial organization is preferred;
- Excellent in analytical, communication and documentation skills;
- Ability to organize work and be able to prioritize work as per the needs of Production Operation’s needs;
- Must have strong understanding of ITIL processes and comfortable working in process oriented