Data Center Operator

INFINITE COMPUTER SOLUTIONS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider in Singapore seeks a Data Centre Operations Engineer to manage data centre facilities, ensure compliance, and support incident management. The successful candidate will have a diploma in Information Technology, at least 3 years of relevant experience, and strong technical and problem-solving skills. This role involves monitoring data centre infrastructure, managing access control, and ensuring the security and integrity of assets and backup media, with a requirement to work various shifts.

Qualifications

• Minimum of 3 years of experience in data centre operations, including incident and vendor management.
• Strong technical knowledge of data centre infrastructure and operations.
• Excellent problem-solving and decision-making skills.

Responsibilities

• Monitor and manage data centre infrastructure including power, cooling, and fire detection systems.
• Manage physical access to data centres and compliance with security policies.
• Track and document all data centre assets throughout their lifecycle.
• Coordinate with suppliers for off-site storage of backup media.
• Respond to and escalate incidents according to severity levels.
• Ensure compliance with company policies and audit requirements.

Skills

Troubleshooting

Ability To Work Independently

Data Center

Structured Cabling

Access Control

Networking

Data center management

Cabling

Cable management

Facilities Management

Knowledge of data center

Education

Diploma in Information Technology or related field

Job description

Roles & Responsibilities

Job Title: Data Centre Operations Engineer

12 hrs shift (day and night)

Job Summary:

The Data Centre Operations Engineer will be responsible for supporting Data Centre Operations Management Services for the Company and/or In‑Scope Institutions. This role includes managing data centre facilities, monitoring environmental conditions, ensuring physical security, and maintaining asset and backup media management.

Key Responsibilities:

1. Facility Management

• Monitor and manage data centre infrastructure including power, cooling, cabling, fire detection, and suppression systems.
• Ensure cleanliness and tidiness of the data centre, reporting any abnormalities or rule violations.
• Support maintenance, servicing, repair, and upgrading activities related to data centre facilities infrastructure.

2. Physical Access Control

• Manage physical access to data centres and racks, ensuring compliance with security policies.
• Maintain physical key management and track access records.
• Monitor and report any suspicious activities or security violations.

3. Asset Management

• Track and document all data centre assets throughout their lifecycle.
• Ensure secure storage of assets, including backup media and storage devices.
• Support asset audits, verification, and disposal processes.

4. Backup Media Management

• Coordinate with suppliers for off‑site storage and retrieval of backup media.
• Track inventory of backup media and handle faulty or damaged media.
• Provide monthly reports on backup media inventory.

5. Incident and Problem Management

• Respond to and escalate incidents according to severity levels, providing regular updates until resolution.
• Perform routine physical inspections and document findings.
• Support service recovery and incident resolution efforts.

6. Compliance and Audit

• Ensure compliance with company policies, security standards, and audit requirements.
• Provide support for audits and implement rectification plans for any noncompliance findings.

Qualifications

• Education: Diploma in Information Technology, or a related field.
• Experience: Minimum of 3 years of experience in data centre operations, including incident and vendor management.
• Certifications: Data Centre Foundation (DCFC) or equivalent certification preferred; ITIL v3 Foundation Certification.
• Skills: Strong technical knowledge of data centre infrastructure and operations; Excellent problem‑solving and decision‑making skills; Ability to work independently and as part of a team; Strong communication and interpersonal skills.

Working Conditions

• Ability to work on different shifts, including nights, weekends, and holidays.
• On standby and contactable 24/7 for support and escalation.

EA License # 14C6941

Tell employers what skills you have

• Troubleshooting
• Ability To Work Independently
• Data Center
• Structure Cabling
• Access Control
• Networking
• Data center management
• Cabling
• Cable management
• Facilities Management
• knowledge of data center