Data Center Operations Specialist — Remote Hands & Access

Xcellink Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading IT services firm in Singapore is looking for a DC Support Specialist to ensure smooth operations of the data center. Responsibilities include conducting patrols, managing customer access, responding to alarms, and maintaining communication with clients. The ideal candidate should have a minimum of 1 year of experience in a data center environment and strong customer care skills. This position is full-time and based on-site.

Qualifications

• Minimum 1 year of experience in Data Center environment or IT background.
• Able to follow the operation manual.

Responsibilities

• Conduct regular patrols of the colocation room according to a predefined schedule.
• Manage entry applications ensuring all proper access procedures are followed.
• Respond promptly to alarms reported by the monitoring system.

Skills

Customer care skills

Clear communication in English

PC and office applications

Job description

A leading IT services firm in Singapore is looking for a DC Support Specialist to ensure smooth operations of the data center. Responsibilities include conducting patrols, managing customer access, responding to alarms, and maintaining communication with clients. The ideal candidate should have a minimum of 1 year of experience in a data center environment and strong customer care skills. This position is full-time and based on-site.