Data Center Network Engineer

UP COMMUNICATIONS PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A telecommunications company in Singapore is looking for a network engineer to manage network incidents and troubleshoot issues. Candidates should have a degree with network experience and in-depth knowledge of networking concepts, including Routing, Switching, and LAN/WAN. Responsibilities include incident management, coordinating with support teams, and hands-on troubleshooting of network problems. The ability to work under pressure and good communication skills are essential for this role.

Qualifications

• In-depth understanding of networking concepts: Routing, Switching, LAN/WAN, etc.
• Hands-on experience with routers and switches for troubleshooting.
• Advanced troubleshooting of complex network problems.

Responsibilities

• Manage network incidents escalations from L1/L2.
• Work with infra tower teams for troubleshooting.
• Attend conference calls with support teams for resolutions.

Skills

Network incident management

Troubleshooting

Communication skills

Ability to work under pressure

Adherence to processes and policies

Education

Degree with network experience

Job description

Looking for network engineers to service our end customers.

Knowledge and work experience requirements

• Management of network incidents escalations from L1/L2, incident and problem and security incident response.
• Responsible to work with the respective infra tower teams in troubleshooting and identify root cause, related to network.
• Responsible to work with the respective network vendors’ support teams for the troubleshooting, identification and resolution of network problems.
• Handling of the critical network incidents under pressure situations to resolve in timely manner to minimize the business impact.
• Attend to conference calls with other support teams for problem identification and resolutions.
• Must have good communication skills and able to work independently.
• Must adhere to process and policies of the customer.
• Able to work under pressure and with minimal supervision.

Education

Degree (with some network experience)

Years of Experience must include

• In-depth understanding of the networking concepts - Routing, Switching, LAN/WAN, Spanning Tree Protocol, HSRP, ARP, VLAN, Inter-VLAN Routing, OSPF, BGP etc.
• Hands on experience on routers and switches for basic troubleshooting of the network related problems and incidents.
• Advanced hands-on experience on troubleshooting complex network problems.
• Logical thinking and problem analysis skills to troubleshoot complex network problem to isolate the root cause and provide suitable resolution.
• Knowledge of advanced network technologies like VXLAN, Cisco ACI, VXLAN BGP eVPN, SDA, SDWAN etc will be added advantage.