Data Center IT Break/Fix Technician

HCL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology solutions provider in Singapore is seeking an IT Support Technician to ensure smooth operation of network hardware in a fast-paced data center. The role involves troubleshooting, repairing servers, and managing technical issues while collaborating with cross-functional teams. Candidates should have a relevant degree and at least 2 years of experience in hardware and networking. Strong problem-solving skills and proficiency in diagnostic tools are essential for success in this role.

Qualifications

• 2 years of experience in computer hardware, networking, and troubleshooting.
• Proficiency with HTTP, DNS, RAID, DHCP.

Responsibilities

• Identify, diagnose, and resolve hardware problems on servers and networks.
• Perform repairs and replacements of faulty components.
• Manage and close tickets in a timely manner.
• Participate in root cause analysis of technical issues.
• Collaborate with teams to resolve complex technical issues.
• Document all work performed within the ticket portal.

Skills

Troubleshooting

Customer service

Problem-solving

Time management

Education

Bachelor degree in Computer Science, Engineering, or related field

Tools

Linux

Common diagnostic tools

Job description

A technology solutions provider in Singapore is seeking an IT Support Technician to ensure smooth operation of network hardware in a fast-paced data center. The role involves troubleshooting, repairing servers, and managing technical issues while collaborating with cross-functional teams. Candidates should have a relevant degree and at least 2 years of experience in hardware and networking. Strong problem-solving skills and proficiency in diagnostic tools are essential for success in this role.