Data Center Engineer

QUESSCORP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A data centre management company in Singapore is seeking an experienced facility manager to oversee data centre operations including critical infrastructure systems and preventative maintenance tasks. The ideal candidate will have at least 5 years of relevant experience and strong knowledge of electrical and mechanical systems. Responsibilities include managing the maintenance of infrastructure, responding to incidents, and ensuring adherence to safety protocols. Excellent communication and problem-solving skills are required.

Qualifications

• Minimum 5 years of experience in data centre facility management.
• Experience working in a high-pressured environment with 24x7 on-call responsibilities.
• Strong knowledge of electrical, mechanical and fire suppression systems in data centres.
• Knowledge of structured cabling system and rack-and-stack will be advantage.
• Strong understanding of incident, problem and change management procedures based on ITIL best practices.
• Proficiency in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.

Responsibilities

• Possess good knowledge of data centre facility operations tasks and duties.
• Monitor and maintain critical data centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems and structured cabling systems.
• Manage DC/Building landlord ensuring preventive maintenance on data centre infrastructure and systems are performed promptly.
• Respond to alarms, troubleshoot issues, and ensure prompt resolution.
• Liaise with DC/Building landlord to coordinate maintenance schedules.
• Support off-office hours activities including responding to emergency alarms.
• Ensure strict adherence to data centre physical security procedures.
• Follow documented incident response procedures and track incidents.
• Generate reports to management, including monthly performance reports.

Job description

Responsibilities

• Possess good knowledge of data centre facility operations tasks and duties
• Monitor and maintain critical data centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems and structured cabling systems.
• Managed DC/Building landlord ensuring preventive maintenance on data centre infrastructure and systems are performed promptly.
• Respond to alarms, troubleshoot issues, and ensure prompt resolution.
• Liaise with DC/Building landlord to coordinate maintenance schedules, address building infrastructure issues, and ensure compliance with safety regulations.
• Support off-office hours activities, including responding to emergency alarms, performing on-call duties, and coordinating with vendors for emergency repairs.
• Ensure strict adherence to data centre physical security procedures.
• Follow documented incident response procedures, track incidents to closure, and communicate with stakeholders.
• Generate reports to management, including monthly performance reports, incident summaries, root cause analyses, and status reports on ongoing projects.

Qualifications

• Minimum 5 years of experience in data centre facility management.
• Experience working in a high-pressured environment with 24x7 on-call responsibilities
• Strong knowledge of electrical, mechanical and fire suppression systems in data centres.
• Knowledge of structured cabling system and rack-and-stack will be advantage
• Strong understanding of incident, problem and change management procedures based on ITIL best practices
• Proficiency in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.