Cybersecurity Customer Success Project Lead

INSIDER SECURITY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading cybersecurity software company in Singapore seeks a highly organized individual to manage the deployment and customer success of their solutions. This role encompasses project management and account management, ensuring clients derive maximum value from products. You will liaise with various teams to facilitate smooth onboarding and maintain customer satisfaction. Ideal candidates should possess a degree and 3-6 years of relevant experience. Competitive salary with bonuses and comprehensive benefits offered.

Benefits

Competitive salary package

Annual performance bonus

Medical insurance

18 days annual leave

Qualifications

• 3-6 years of experience in project management, service delivery, or customer success.
• Experience managing government IT projects is an advantage.
• Excellent communication skills with strong customer service orientation.

Responsibilities

• Plan, coordinate, and execute solution deployments.
• Serve as the primary point of contact for customer accounts.
• Monitor and evaluate quality of service delivery.

Skills

Project management

Customer success orientation

Interpersonal skills

Organizational skills

IT systems familiarity

Education

Bachelor’s degree or diploma

Job description

A leading cybersecurity software company in Singapore seeks a highly organized individual to manage the deployment and customer success of their solutions. This role encompasses project management and account management, ensuring clients derive maximum value from products. You will liaise with various teams to facilitate smooth onboarding and maintain customer satisfaction. Ideal candidates should possess a degree and 3-6 years of relevant experience. Competitive salary with bonuses and comprehensive benefits offered.