CyberArk Credential Support Desk — 24/7 Shifts

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prominent recruitment company in Singapore is seeking an IT Help Desk professional to provide support for CyberArk credential management. Ideal candidates should have at least 1 year of experience in IT support and familiarity with CyberArk solutions. Responsibilities include managing user queries, verifying changes, and working in a shift-based environment for 24/7 service. The role offers a dynamic work structure with various tasks ensuring security and compliance within operations.

Qualifications

• Minimum of 1 year of experience with IT support.
• Proven experience in managing change management processes.

Responsibilities

• Handle and resolve user queries related to CyberArk.
• Assist users in obtaining credentials.
• Verify details of proposed changes before implementation.
• Work in a shift-based environment providing 24/7 support.
• Generate and maintain reports related to CyberArk activities.

Skills

User query handling

Credential management

Change management processes

Shift flexibility

CyberArk knowledge

Job description

A prominent recruitment company in Singapore is seeking an IT Help Desk professional to provide support for CyberArk credential management. Ideal candidates should have at least 1 year of experience in IT support and familiarity with CyberArk solutions. Responsibilities include managing user queries, verifying changes, and working in a shift-based environment for 24/7 service. The role offers a dynamic work structure with various tasks ensuring security and compliance within operations.