Customer & Utilities Supply Admin Specialist

PERSOL; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading utilities organization in Singapore is seeking a candidate for managing electricity supply applications. This role involves monitoring performance statistics, preparing reports, and liaising with customers and contractors. Candidates should possess a diploma from a local Polytechnic and have at least 2 years of relevant experience, along with strong analytical and communication skills. Proficiency in MS Office is essential. The position offers a one-year contract with the possibility of extension.

Qualifications

• At least 2 years of relevant experience.
• Strong analytical and problem-solving skills.
• Clear and effective communication skills.
• Ability to work independently with minimum supervision.
• Proficient in MS Office applications.
• Ability to handle stress and work under tight timeline.

Responsibilities

• Process electricity supply applications.
• Monitor performance statistics.
• Prepare performance and remittance reports.
• Tag tenant meters.
• Raise refunds for service quotations.
• Issue service connection quotations.
• Liaise with LEWs, customers, and SPPG.
• Attend to various enquiries via correspondence.
• Coordinate and attend meetings.
• Assist in special projects.

Skills

Analytical skills

Problem-solving skills

Customer-oriented mindset

Effective communication

Ability to work independently

Stress management

Stress management

Education

Diploma from a local Polytechnic

Tools

MS Office

Job description

A leading utilities organization in Singapore is seeking a candidate for managing electricity supply applications. This role involves monitoring performance statistics, preparing reports, and liaising with customers and contractors. Candidates should possess a diploma from a local Polytechnic and have at least 2 years of relevant experience, along with strong analytical and communication skills. Proficiency in MS Office is essential. The position offers a one-year contract with the possibility of extension.