Customer Support Executive [Ang Mo Kio / 8:30am–5:30pm / Full-time] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Officer. In this role, you will provide exceptional support to corporate clients, manage orders, and coordinate with various teams to ensure customer satisfaction. Ideal candidates should have at least 3 years of relevant experience and possess strong communication and multitasking skills. The position involves Monday to Friday work hours with potential after-hours commitment. Enjoy a competitive salary ranging from $2,500 to $4,000 based on experience.

Qualifications

• At least 3 years of relevant working experience.
• Ability to work after office hours when required.
• Experience in managing multiple projects with short deadlines is advantageous.

Responsibilities

• Provide good customer support to corporate customers.
• Respond promptly to inquiries for quotations and support.
• Coordinate with forwarders and internal departments to fulfill orders.

Skills

Customer support

Multitasking

Communication

Education

Degree or Diploma

Job description

Customer Service Officer

• Working days: Monday - Friday 830am to 530pm
• Working Location : Ang Mo Kio
• Salary: $2,500 - $4,000 (depend on exp)

Job Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Job Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position
• Able to work after office hours when required
• Experience in managing multiple projects/engagements with short deadlines is an advantage

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279