Customer Support Executive [Ang Mo Kio / 8:30am–5:30pm / Full-time] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Officer to provide exceptional support to corporate clients. The role involves managing customer orders, responding to inquiries, and coordinating with internal teams. Candidates should possess a degree or diploma with at least three years of experience, and be able to work after hours if needed. The position offers a salary range of $2,500 - $4,000 depending on experience.

Qualifications

• At least 3 years of relevant working experience.
• Able to work after office hours when required.
• Experience in managing multiple projects with short deadlines is an advantage.

Responsibilities

• Provide good customer support to our corporate customers.
• Respond promptly to customers’ inquiries.
• Prepare and submit quotations to customers promptly.
• Coordinate with internal teams to manage customer issues.

Skills

Customer support

Order management

Communication

Project management

Education

Degree or Diploma

Job description

Customer Service Officer

• Working days: Monday - Friday 830am to 530pm
• Working Location : Ang Mo Kio
• Salary: $2,500 - $4,000 (depend on exp)

Job Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Job Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position
• Able to work after office hours when required
• Experience in managing multiple projects/engagements with short deadlines is an advantage

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279