Customer Success & Fulfillment Specialist

TYCO FIRE & BUILDING PRODUCTS ASIA PTE. LTD.; Serangoon Garden Circus; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading multinational corporation based in Singapore is looking for a Customer Service Support Associate. The role involves supporting customers, processing orders, and ensuring satisfaction through effective communication and collaboration with various teams. Candidates should hold at least a diploma in Mechanical or relevant engineering, possess strong project management skills, and be proficient in SAP and Salesforce. The position offers a competitive salary and comprehensive benefits in a collaborative environment.

Benefits

Competitive salary

Comprehensive benefits package

On-the-job training opportunities

Collaborative team environment

Zero Harm safety policy

Qualifications

• Minimum Diploma in Mechanical or relevant engineering studies preferred.
• Project management skill and team leadership essential.
• Ability to work independently with a positive attitude.

Responsibilities

• Support customers by identifying needs and offering solutions.
• Process orders after quotation acceptance and oversee fulfillment.
• Collaborate with sales, technical, and planning teams.

Skills

Project management skill

Team leadership

SAP system knowledge

Salesforce proficiency

Strong communication

Education

Minimum Diploma in Mechanical or relevant engineering studies

Tools

MS Office

Job description

A leading multinational corporation based in Singapore is looking for a Customer Service Support Associate. The role involves supporting customers, processing orders, and ensuring satisfaction through effective communication and collaboration with various teams. Candidates should hold at least a diploma in Mechanical or relevant engineering, possess strong project management skills, and be proficient in SAP and Salesforce. The position offers a competitive salary and comprehensive benefits in a collaborative environment.