Customer Service Specialist

HAACH LIFESTYLE HMH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A beauty retail company in Singapore seeks a customer service representative to deliver excellent service, assist customers with inquiries, and support retail operations. Candidates should have 1-2 years of experience in retail, strong communication skills, and a passion for beauty. The role requires working retail hours, including weekends and holidays.

Qualifications

• 1-2 years of customer service/retail experience.
• Strong interpersonal and communication skills.
• Service-oriented with a positive attitude.

Responsibilities

• Deliver excellent customer service.
• Assist customers with product inquiries.
• Resolve customer issues professionally.

Skills

Customer service

Interpersonal skills

Communication skills

Positive attitude

Job description

Key Responsibilities:

• Deliver excellent customer service and ensure a welcoming experience for all customers
• Assist customers with product inquiries, recommendations, and purchases
• Handle customer feedback and resolve issues in a professional manner
• Support retail operations including cashiering, stock management, and visual merchandising
• Work closely with the team to achieve outlet sales and service targets

Requirements:

• At least 1–2 years of customer service / retail experience (beauty industry experience preferred)
• Strong interpersonal and communication skills
• Service-oriented with a positive attitude and grooming that reflects brand image
• Able to work retail hours, weekends, and public holidays as required
• Passion for beauty, skincare, and customer satisfaction