Customer Service Representative

THE TYCHE GRACE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A bowling center operator in Singapore is seeking a Customer Service Representative who will oversee daily operations and ensure exceptional customer service. The ideal candidate should have a Nitec qualification and at least 3 years of relevant experience. Strong communication and interpersonal skills are essential, along with a good learning attitude. The role requires flexibility in working hours, including weekends and public holidays. The starting salary will depend on qualifications and experience.

Qualifications

• Minimum 3 years of relevant experience in customer service.
• Singaporean or Permanent Resident status required.
• A learning attitude and good personality are essential.

Responsibilities

• Oversee daily operations and maintain bowling centre facilities.
• Manage cashier counter and reconcile daily payment balances.
• Ensure compliance with rules during bowling leagues.

Skills

Excellent interpersonal skills

Strong communication skills

Good personality

Ability to work flexible shifts

Education

Minimum Nitec qualification

Job description

STARBOWL AT HOMETEAMNS

(Location : 2 Bukit Batok West Avenue 7, #03-02, Singapore 659003, Nearest MRT : Bukit Gombak)

Roles & Responsibilities

Customer Service Representative

As a Customer Service Representative, you will report to our Bowling Supervisor

What you’ll be doing:

• Oversee daily operations and maintain facilities within the bowling centre
• Manage Cashier Counter during operational hours and reconcile daily payment balances
• Maintain strong relationships with club members, guests, and the public through exceptional customer service
• Ensure compliance with established rules of play during bowling leagues and competitions
• Update and maintain bowlers' records and results, including handicaps, league results, competition results, and championship results
• Maintaining stock, equipment, and stationery levels for daily operations
• Handle enquiries, bookings, organisation, and billing for corporate events and submit monthly reports

We want you, if you have/are:

• Singaporean / PR
• Minimum Nitec qualification with 3 years of relevant experience
• Good personality and learning attitude
• Excellent interpersonal and communication skills
• Ability to work flexible shifts, weekends, and public holidays

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified. Interested applicants please send an email to [e-mail] or at Starbowl reception with your resume, last drawn and expected salary.