Customer Service Representative

ALLIED SEARCH PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment firm in Singapore is seeking a Customer Service Representative to manage customer orders, initiate support, and handle administrative tasks. Ideal candidates should have at least a diploma and a minimum of 2 years of relevant experience. Opportunities for personal development are available in a supportive culture, along with a competitive remuneration package.

Benefits

Competitive Remuneration Package

Good personal development with supportive culture

Great learning opportunity

Qualifications

• Minimum of 2 years of relevant experience.

Responsibilities

• Process customer quotes and input orders.
• Access and send shipping documents to customers.
• Retrieve invoices and share them with customers.
• Track urgent orders, updating customers on status.
• Access RFQs from customer portal and respond.
• Upload order confirmations and tax invoices.
• Handle administrative tasks like ordering supplies.
• Perform ad hoc duties as directed by management.

Education

Diploma in any relevant field

Job description

• Competitive Remuneration Package
• Good personal development with supportive culture
• Great learning opportunity

As a Customer Service Representative

you will be responsible for the following duties:

• Process customer quotes and input orders.
• Access and send shipping documents and certificates to customers via email.
• Retrieve and email invoices and Statements of Account from the system, sharing them with customers and Regional Sales Managers upon request.
• Track urgent orders, updating customers on their status and shipping details.
• Access RFQs from the customer portal and respond accordingly.
• Upload order confirmations and tax invoices to the customer portal.
• Handle general administrative tasks, such as ordering office supplies and stationery.
• Perform ad hoc duties as directed by the Customer Support Manager and Director.

Requirements

• Possess a minimum of Diploma in any relevant field with 2 years of relevant experience

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email

Email Address: [e-mail]

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777