Customer Service Rep ($13.7/hour | 3-month | Tech)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading staffing firm in Singapore is looking for a customer service representative to support PH and delivery drivers. Responsibilities include assisting with transactions and managing light inventory. The ideal candidate has a background in customer service and familiarity with CRM tools. This role is based in Tampines, Singapore, with a Monday to Friday schedule.

Responsibilities

• Providing assistance and support to PH and delivery drivers.
• Facilitating different types of transactions.
• Light inventory management (ie. topping up of stocks).

Skills

Customer service experience

Proficiency with CRM tools

Familiarity with helpdesk ticketing systems

IT/Computer Literacy

Tools

Zendesk

Freshdesk

Salesforce

Job description

Our client is a one of the largest app platforms operating in Singapore

Key Responsibilities

• Providing assistance and support to PH and delivery drivers
• Facilitating different types of transactions
• Light inventory management (ie. topping up of stocks)

Work Location: Tampines, Singapore
Work Schedule: Monday -Friday from 9:45 am - 6:45 pm

The Talent

• Customer service experience
• Proficiency Experience with CRM tools (e.g., Zendesk, Freshdesk, Salesforce)
• Familiarity with helpdesk ticketing systems/data entry
• IT/Computer Literacy

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [e-mail]
• Email Topic: Customer Service
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927