Customer Service Officer [Paya Lebar | Relevant sales/customer service experience needed] - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading human resources advisory firm in Singapore is seeking a Customer Service Admin to be the first point of contact for customers. The role includes handling inquiries, maintaining product knowledge, and performing administrative duties. Candidates with any admin or customer service experience are welcome to apply. The working hours are Monday to Friday from 9AM to 6PM and Saturday from 9AM to 1PM.

Qualifications

• Any admin or customer service experience can apply.

Responsibilities

• Serve as the first point of contact for customers, greeting walk-in customers and answering phone calls.
• Handle customer inquiries and resolve complaints positively.
• Maintain knowledge of products and services for accurate information.
• Operate the POS system for transactions and end-of-day handling.
• Create invoices and prepare transfer orders accurately.
• Maintain a clean and organized reception area.
• Perform light administrative duties such as data entry and inventory.
• Maintain a positive attitude to enhance customer experience.

Job description

Customer Service Admin

Work Hour : Mon- Fri 9AM - 6PM ， Sat: 9AM - 1PM

Starting Salary: $2600 +Comission= $2800

Location :Paya Lebar

Job Scope

• Serve as the first point of contact for customers greeting walk in customers, answering phone calls, and responding to emails professionally and promptly.
• Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
• Maintain up to date knowledge of all products and services to provide accurate information to customers.
• Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.
• Create invoices and prepare transfer orders accurately and timely.
• Maintain a clean, organized, and welcoming front desk / reception area.
• Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.
• Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.
• Maintain a positive and professional attitude to enhance the overall customer experience.

Requirement

Any admin / customer service experience can apply

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279