Customer Service Officer ( Night Shift )

SHR GLOBAL TALENT; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Night Shift Customer Service Officer to handle various administrative duties and ensure customer satisfaction. The role involves accurately entering data, sorting orders, and responding to inquiries. Candidates should have at least one year of experience, strong skills in MS Office, and good communication abilities. The position offers meal and transport provisions while requiring a commitment to a six-day work week.

Benefits

Meal Provided

Transport Provided

Qualifications

• At least 1 year of related working experience in administrative duties.
• Proficient in MS Office (Word, Excel, Outlook).
• Good communication and interpersonal skills.
• Willing to work Night Shift.

Responsibilities

• Accurately inputting information into databases and spreadsheets.
• Receiving and sorting incoming orders.
• Issuing Credit / Debit Notes.
• Liaising with teams to fulfill customer orders.
• Providing timely responses to customer inquiries.

Skills

Microsoft Office

Interpersonal Skills

Data Entry

Good Communication Skills

Customer Service

Job description

Customer Service Officer ( Night Shift ) SHR GLOBAL TALENT•D22 Jurong, Jurong Island, Tuas, SG

Working Hours

• Night Shift - 6 Days / per week

Benefits

• Meal Provided
• Transport Provided

Responsibilities

• Accurately inputting information into databases and spreadsheets.
• Receiving and sorting incoming Order.
• Issuing Credit / Debit Note.
• Liaise with various team to fulfil customer’s order when needed.
• Providing timely and professional responses to customer inquiries.
• Providing Timely Update of price list to existing clients.
• Filling / Sorting Supplier Invoice in running number.
• Other Ad-hoc job assigned by supervisors and/or managers.

Requirements

• Proficient in MS Office (Word, Excel, Outlook)
• At least 1 year or above related working experience in administrative duties.
• Good communication and inter-personal skills.
• 6-days per week.
• Willing to work Nightshift.

EA Registration Number: R23118908

EA Licence No: 23C1729 ( SHR Global Talent )

Lin Stephanie