Customer Service Officer - Education

MY ENGLISH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local education centre in Singapore seeks an individual to support the daily running of its operations. You will manage and coordinate classes while providing consultations to parents and students. Ideal candidates should have strong interpersonal skills, be a team player, and possess a genuine love for working with children. Flexibility to work on weekends and weekday evenings aligns with the centre's operating hours.

Qualifications

• Good interpersonal skills with ability to coordinate and liaise with parents/teachers.
• Love to work with children and be a team player.
• Ability to work evenings and weekends.

Responsibilities

• Managing, coordinating and facilitating classes for the centre.
• Handle inquiries and provide course consultation.
• Assist with day‑to‑day services and admin activities.

Skills

Interpersonal skills

Coordination and liaising

Team player

Independent task management

Job description

You will support the day‑to‑day running and managing of an education centre teaching primary and pre‑primary students. This is a knowledge intensive job as you need to know our programmes and processes well. It helps if you are pro‑active, independent and able to deal with all people from all walks of life. Why? This role is the connecting point between all stakeholders in the centre like parents, students, teachers and colleagues so that the education outcomes for the children are reached.

Responsibilities

• Managing, coordinating and facilitating classes for the centre
• Handle walk‑ins and telephone enquiries and provide course consultation to prospective parents and students
• You will assist the day‑to‑day services/admin activities of the centre.

Requirements

• Good interpersonal skills with ability to coordinate and liaise with parents/teachers + love to work with children
• A team player, independently working and able to prioritize tasks at hand
• Ability/readiness to work on both weekends and weekday evenings in line with current centre's operating hours

Interested candidates are invited to apply online via the button of APPLY NOW below. Thank you for applying. Shortlisted candidates will be contacted.