Customer Service Officer - Education

MY ENGLISH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A private education centre in Singapore is seeking a coordinator to oversee the management of classes and support the team in facilitating an enriching environment for primary and pre-primary students. The ideal candidate possesses strong interpersonal skills, loves working with children, and is able to work flexible hours including weekends. Join us to help ensure effective educational outcomes for children.

Qualifications

• Good interpersonal skills to coordinate with parents and teachers.
• Independently working and able to prioritize tasks.
• Willingness to work on weekends and weekday evenings.

Responsibilities

• Managing, coordinating and facilitating classes for the centre.
• Handle walk-ins and telephone enquiries.
• Assist in day-to-day services/admin activities.

Skills

Interpersonal skills

Coordination

Team player

Ability to work with children

Job description

You will support the day-to-day running and managing of an education centre teaching primary and pre-primary students. This is a knowledge intensive job as you need to know our programs and processes well. It helps if you are pro‑active, independent and able to deal with all people from all walks of life. Why? This role is the connecting point between all stakeholders in the centre like parents, students, teachers and colleagues so that the education outcomes for the children are reached.

Responsibilities

• Managing, coordinating and facilitating classes for the centre
• Handle walk-ins and telephone enquiries and provide course consultation to prospective parents and students
• You will assist the day-to-day services/admin activities of the centre.

Requirements

• Good interpersonal skills with ability to coordinate and liaise with parents/teachers + love to work with children
• A team player, independently working and able to prioritize tasks at hand
• Ability/readiness to work on both weekends and weekday evenings in line with current centre's operating hours

Interested candidates are invited to apply online via the button of APPLY NOW below. Thank you for applying. Shortlisted candidates will be contacted.