Customer Service Officer - 5 days / Ang Mo Kio / 5 days [2683]

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy in Singapore seeks a Customer Support Executive to provide top-notch support to corporate customers. Key responsibilities include handling orders, preparing quotations, and coordinating with various teams. Candidates should have a degree or diploma and at least 3 years of relevant experience. The role may require after-hours work occasionally. This position offers a salary range of $2,500 - $4,000 depending on experience.

Qualifications

• At least 3 years of relevant working experience.
• Able to work after office hours when required.
• Experience in managing multiple projects with short deadlines is an advantage.

Responsibilities

• Provide good customer support to corporate customers.
• Respond promptly to inquiries including requests for quotations.
• Prepare and submit quotations and required documents.

Skills

Customer support

Project management

Quotation preparation

Education

Degree or Diploma

Job description

WhatsApp: [phone] (Kyler)

Email: [e-mail]

• Working days: Monday - Friday 830am to 530pm
• Working Location: Ang Mo Kio
• Salary: $2,500 - $4,000 (depend on exp)

Job Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers' orders and requests
• Respond promptly to customers' inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers' orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers' issues & solution implementation.

Job Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position
• Able to work after office hours when required
• Experience in managing multiple projects/engagements with short deadlines is an advantage

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683