Customer Service Officer

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A customer service company in Singapore is seeking candidates for a customer service role. Responsibilities include handling incoming calls, providing professional service, and maintaining records. Applicants should have experience in customer service and the ability to handle sensitive conversations with empathy. The work schedule includes alternate shifts and weekends, with a salary of up to $3,000 per month plus incentives. Interested candidates should email their resumes.

Qualifications

• Prior customer service or call-handling experience preferred.
• Able to handle sensitive conversations with empathy and professionalism.
• Comfortable working in the funeral services industry.

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries.
• Record customer details and pass information to the Sales Team for follow-up.
• Perform accurate data entry and maintain proper records.
• Take turns holding the company duty phone.
• Provide respectful and professional service in all interactions.

Skills

Customer service skills

Call-handling experience

Empathy and professionalism

Job description

Location : Geylang Bahru
Working Hours : 8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)
Salary Range : Up to $3,000per month + VB + On Duty Incentive

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Provide respectful and professional service in all interactions

Requirements

• Prior customer service or call-handling experience preferred
• Able to handle sensitive conversations with empathy and professionalism
• Comfortable working in the funeral services industry (no physical handling of deceased required)

Email resume to [e-mail]

Good Luck! Only shortlisted candidates would be notified.

Recruit Lync Pte Ltd 22C1000

Lim Chiew Jie R25157870