Customer Service Executive

ASHFORD DENTAL CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dental clinic in Singapore is seeking a Customer Service Executive to join their team. The role involves liaising with patients both in-person and online, explaining treatments, providing financial counselling, and managing patient registrations and discharges. Applicants do not need experience in the dental field but should have customer service experience. This position requires working rotating shifts, including evenings and weekends.

Qualifications

• Must have customer service experience.
• Enthusiastic and motivated individuals are preferred.
• Experience in the dental field is not required.

Responsibilities

• Liaise with patients in person and online.
• Understand and explain treatments to patients.
• Provide financial counseling and coordinate treatment.
• Register and discharge patients in the clinic.

Skills

Customer service experience

Enthusiasm

Motivation

Hardworking

Job description

Ashford Dental is accepting application for a Customer Service Executive role. Job scope is as follows:

• Liaising with patients in person and over online platforms
• Understanding and explaining treatments to patients
• financial counselling and treatment coordination
• registering and discharging patients in the clinic facility

We are seeking applicants who are enthusiastic, motivated and hardworking to join our dynamic and experienced team.

Application do not have to have experience in the dental field. But they do have to have customer service experience.

Please note the position is a rotating shift position and is not office hours. You will be required to work 1 weekend day and at least 1 evening shift (until 9pm) throughout the week. Rosters are done weekly.