Customer Service Coordinator | Training Provided | Tuas | 5 Days | Up To $2.5K - 4461

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local recruitment agency in Singapore is seeking a Customer Service Coordinator. The role involves supporting customers via phone and email, managing product inquiries, and coordinating shipping documentation. The ideal candidate should have strong customer service skills and experience with data analysis. The position offers a basic salary range of $2,000 - $2,600, and working from Monday to Friday, with alternate Saturdays. Interested candidates can apply via email.

Qualifications

• Experience in customer service and support.
• Proficient in data analysis using Microsoft Office Suite.

Responsibilities

• Provide customer service support via phone and email.
• Attend to customer inquiries on products and deliveries.
• Prepare shipping documents and import/export documentation.
• Monitor outgoing and incoming shipments.
• Process invoices promptly.

Skills

Customer service support

Communication skills

Data analysis

Inventory management

Microsoft Office Suite

Job description

Customer Service Coordinator. Basic Salary: $2,000 - $2,600. AWS & Variable Bonus. Working Days: Mon to Fri 9am-5:30pm, Alt Sat 9am-1pm. Address: Toh Guan Road

Responsibilities

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Email: [e-mail]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279