Customer Service Associate (Supply Chain)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing solutions company in Singapore is hiring for a contract position requiring management of customer operations, processing orders, and maintaining documentation. Ideal candidates should have a diploma in business studies and possess strong communication and organizational skills. The role demands a high level of motivation and the ability to work independently. Monthly rotating standby duties may be required during weekends and public holidays.

Qualifications

• Available for monthly rotating standby schedule during weekends and public holidays.
• Meticulous and independent worker with little supervision required.
• Experience in processing quotations, purchase orders, and sales orders.

Responsibilities

• Process quotations, purchase orders, and sales orders efficiently.
• Manage Customer Consignment Programs.
• Ensure on-time deliveries to internal and external customers.
• Collaborate closely with stakeholders to meet delivery deadlines.
• Maintain inventory and oversee stock movement.
• Update and ensure accuracy of customer price books.
• Maintain an organized documentation filing system.
• Resolve inquiries from customers and business partners.
• Cultivate and maintain good customer relationships.
• Perform other assigned duties.

Skills

Strong communication

Good interpersonal skills

Microsoft Office Applications

Organized and resourceful

Team player

Education

Diploma or Degree in Business Studies or equivalent

Tools

Oracle

SAP system

Job description

Job Details:

• Working hours : Monday to Friday, 8:30 AM to 5:30 PM (Depend on the business needs, would require to work a monthly rotating standby schedule during weekends and public holidays, with one weekend per month on duty according to the roster , will provide standby allowance)


• Location: Paya Lebar MRT


• 1 yr contract (convertible to perm)

Job Scope:

• Process quotations, purchase orders and sales orders efficiently and accurately


• Manage Customer Consignment Programs


• Responsible for ensuring on-time deliveries to both internal customers (engineers) and external clients.


• Collaborate closely with customers, vendors and engineers to coordinate and meet delivery deadlines in accordance with customer requirements


• Maintain inventory levels and oversee stock movement efficiently


• Update and ensure accuracy of customer price books


• Ensure the maintenance of a well-organized and efficient documentation filing system


• Manage and resolve inquiries from customers and business partners effectively


• Cultivate and maintain good customer relationships


• Other duties as assigned

Job Requirement:

• Diploma or Degree in Business Studies or its equivalent


• Experience with Oracle or SAP system will be an added advantage


• Proficient in Microsoft Office Applications


• Strong communication and good interpersonal skills


• Meticulous, organized and resourceful team player


• Highly motivated individual who works independently with little supervision


• Required to be available for monthly rotating standby schedule during weekends and public holidays

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