Customer Service Assistant (1 year contract renewable)

MANFIELD EMPLOYMENT SERVICES PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A gas services company in Singapore is seeking a Customer Service Representative to manage appointment scheduling for gas pipe installations. Key responsibilities include handling customer inquiries through calls and emails, promoting gas appliances, and liaising with contractors on service matters. The ideal candidate should have customer service skills, proficiency in MS Office, and at least one year of relevant experience. Interested candidates should submit their detailed resumes including salary expectations.

Qualifications

• Minimum 1 year of relevant experience in customer service or related field.
• Ability to communicate effectively via phone and email.

Responsibilities

• Contact customers to arrange for gas installation appointments.
• Handle customer inquiries regarding appointments and installations.
• Promote and sell gas appliances to potential customers.
• Promote and sell gas appliances to potential customers.
• Liaise with contractors on service issues.
• Perform other adhoc duties as assigned.

Skills

Customer Service Skills

Proficiency in MS Office

Education

Min N/O Levels

Job description

Job Responsibilities

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes/gas appliances.
• Handle customers' enquiries on appointments and installation related matters through phone calls and emails.
• Send emails or SMS to customers on their appointment schedules.
• Promote and selling gas appliances to potential customers.
• Liaise with term contractor on any services lapse.
• Any other adhoc duties as assigned.

Requirements

• CS Skills
• MS Office proficiency
• Min N/O Levels
• 1 year of relevant experience
• Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED