Customer Service and Operations Coordinator #79904

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local recruitment agency seeks a Customer Service and Operations Coordinator to provide exceptional service to clients. Responsibilities include processing orders, managing inventory, and performing administrative tasks. Ideal candidates should have a minimum O Level education and at least 1 year of experience in a related field. This permanent position offers a monthly salary package of up to SGD 1800 plus allowances and benefits. Join a dynamic team and make a difference in customer service delivery.

Benefits

Medical & Dental Benefits

AWS

Allowances

Qualifications

• Minimum O Level qualification.
• At least 1 year of relevant working experience.

Responsibilities

• Provide excellent customer service through hotline calls, emails, and walk-in enquiries.
• Process customer orders received through various purchase channels.
• Handle customer enrolments and maintain accurate records of new accounts.
• Prepare and verify daily sales reports.
• Assist in the purchase of merchandise as required.

Skills

Customer service

Order processing

Inventory management

Communication

Education

O level

Job description

Job Description

• Industry/ Organization Type: Skin Care and Cosmetics Manufacturing
• Position Title: Customer Service and Operations Coordinator
• Working Location: East - Paya Lebar (Walking distance from MRT)
• Working Hours: 5.5 days / Mon-Fri: 11am-8pm, Sat:11am-5pm
• Salary Package: Up to SGD 1800 + Allowances SGD200 + AWS + Medical & Dental Benefits
• Duration: Permanent

Key Responsibilities

• Provide excellent customer service through hotline calls, emails, and walk-in enquiries.
• Process customer orders received through various purchase channels.
• Handle customer enrolments and maintain accurate records of new accounts.
• Prepare and verify daily sales reports to ensure accuracy of payments and stock quantities.
• Assist in the purchase of merchandise and spare parts as required.
• Verify invoices against order forms to ensure data accuracy before processing.
• Issue products to customers based on confirmed purchases.
• Pack and arrange stock for deliveries and coordinate with courier partners to ensure timely dispatch.
• Conduct daily stock counts to maintain accurate and sufficient inventory levels.
• Manage stock replenishment, receiving of goods, and proper arrangement of inventory in the warehouse.
• Provide after-sales support, including coordination of product repairs or replacements.
• Prepare regular inventory and sales reports for management review.
• Maintain proper filing and organization of documents.
• Perform any other ad-hoc duties assigned by the Management.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related field

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #79904 on the email subject.

Anradus Application Policy

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694