Customer Service Administrator

MINDCHAMPS PRESCHOOL @ BISHAN PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading preschool in Singapore is seeking an Operations Manager to oversee training centre operations, ensuring the delivery of high-quality service and compliance with regulatory standards. The ideal candidate will possess a diploma in Business or Customer Service Management, proficiently manage administrative tasks, and deliver excellent customer service. This position offers attractive remuneration, career progression opportunities, and a friendly working environment.

Benefits

Attractive remuneration and staff welfare benefits

Ample opportunities for Career Progression

Friendly, Fun and Conducive working environment

Qualifications

• Proficient in MS Office including Word, Excel, and PowerPoint.
• Good communication and interpersonal skills.
• Meticulous, organized, and able to multi-task.
• Meticulous, organized, and able to multi-task.

Responsibilities

• Deliver excellent customer service by professionally handling inquiries.
• Provide administrative support for smooth centre operations.
• Manage day-to-day operations including scheduling and resource allocation.
• Oversee procurement, inventory, and management of centre resources.
• Conduct daily health checks for children.
• Prepare and manage invoices and receipts.
• Perform ad‑hoc duties as assigned.

Skills

Customer Relationships

Communication Skills

Interpersonal Skills

Microsoft Office

Team Player

Customer Service

Able To Multitask

Customer Service

Administrative Duties

Education

Diploma in Business / Customer Service Management

Tools

MS Office

Job description

Roles & Responsibilities

Join the Dream Team & Discover the Champion in You!

Be a MindChampion Leader, join the No.1* premium preschool in Singapore. Its time to bring your career to greater heights!

At MindChamps Preschool @ Bishan and MindSpace @ Bishan, we are committed to nurturing young minds with passion, purpose, and excellence.

Our centres have been recognized for their outstanding achievements — MindSpace @ Bishan (Midview City) was awarded Top Performing MindSpace Centre for 2023, and MindChamps Preschool @ Bishan proudly holds the title of Top Performing MindChamps Preschool Centre for 2024.

The position is responsible for overseeing the end-to-end operations of the training centre — ensuring smooth delivery of courses, full regulatory compliance, high service standards, and efficient coordination among trainers, learners, and internal teams. This role also serves as the operational backbone of the Academy, managing daily centre operations, quality assurance, and learner experience, training logistics, while supporting strategic initiatives to enhance performance and business growth.

Job Responsibilities

• Deliver excellent customer service by professionally handling customer enquiries via phone and other communication channels.
• Provide administrative support to ensure smooth centre operations.
• Manage and coordinate the day-to-day operations of the centre, including scheduling, resource allocation, and basic facility management.
• Oversee the ordering of students’ meals and the procurement, inventory, and management of centre resources and supplies.
• Conduct daily health checks for children upon arrival, in accordance with centre policies and regulatory requirements.
• Prepare, issue, and manage invoices and receipts accurately and in a timely manner.
• Perform other ad‑hoc duties as assigned by management to support operational needs.

Job Requirements

• Diploma in Business / Customer Service Management advantageous
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organized and able to multi‑task

Additional Information

• School location: 18 Sin Ming Lane Midview City #01-18 Singapore 573960
• Attractive remuneration and staff welfare benefits
• Ample opportunities for Career Progression
• Friendly, Fun and Conducive working environment

Tell employers what skills you have

• Able To Multitask
• Microsoft Office
• Interpersonal Skills
• Customer Relationships
• MS Office
• Communication Skills
• Customer Satisfaction
• Team Player
• Customer Service
• administrative duties