Customer Service

REFRESH WATER TRADING PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A trading company in Singapore is seeking a Customer Service Clerk to manage customer inquiries, handle incoming calls, and prepare quotations. The ideal candidate should have strong communication and coordination skills, be able to multi-task, and work well in a team. This full-time role focuses on data entry and various clerical duties. Working hours are Monday to Friday, with half a day on Saturdays. Commitment to work duties is essential.

Qualifications

• Good communication and coordination skills with customers and delivery staff.
• Ability to multi-task and possess strong analytical and problem-solving skills.
• A strong team player with a positive work attitude and commitment.

Responsibilities

• Attend and reply to customer's enquiries and emails.
• Promptly handle customer calls and issue orders.
• Prepare quotations based on customer requirements and follow up.
• Check data entry, filing, and scanning of documents.
• Accept other clerical duties as assigned by the Supervisor.

Skills

Good communication skills

Coordination skills

Strong analytical skills

Problem-solving skills

Team player

Job description

Customer Service Clerk

• To attend and reply to customer's enquiries and email.
• To promptly to customers' in-coming calls and issue orders.
• Doing the quotations based on customers' requirements and follow up on quotations.
• Check data entry, filing and scanning of documents.
• Accept other clerical duties as informed by Supervisor.

Job Requirements

• Good communication, coordination skills with customer and delivery staff.
• Ability to multi-task and possess strong analytical and problem-solving skills.
• A strong team player with positive work attitude and committed to work duties and responsibilities.

Working location at Woodlands Link
Working hour: Monday - Friday (8.30am - 5pm) & Sat (8.30am - 1pm) - 5.5 days