Customer Life Cycle Management, VP - Insurance

MICHAEL PAGE (PERSONNEL) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading insurance provider in Singapore is seeking a skilled business manager for an 8-month contract. The ideal candidate will lead projects to enhance customer engagement and retention while managing performance metrics. Applicants should have at least 8 years of experience in the insurance sector, with a strong understanding of distribution models and a relevant degree. Join this dynamic team and contribute to impactful initiatives within a global organization.

Benefits

Opportunity to work within a global insurance organisation

Potential for impactful contributions

Qualifications

• At least 8 years of relevant experience in insurance business management.
• Strong understanding of insurance products and distribution models.

Responsibilities

• Support the development and execution of the Customer Operating Plan (COP).
• Lead cross‑functional teams for customer campaigns and retention efforts.
• Drive change management across customers and distributors.
• Identify business priorities for customer acquisition and engagement.

Skills

Customer Retention

Forecasting

Change Management

Agile

Customer Acquisition

Life Insurance

Customer Management

Banking

Performance Management

Financial Services

Education

Bachelor's degree in relevant field

Job description

Roles & Responsibilities

• 8 Months Contract
• An exciting opportunity to join a leading Insurance provider

About Our Client

My client is a life insurance provided by a prominent international bank, the bank dwells into financial services, including banking, investment, and insurance products.

Job Description

• Support the development and execution of the Customer Operating Plan (COP), including forecasting and managing performance against CLCM metrics.
• Lead agile, cross‑functional teams to drive customer campaigns, lead‑generation initiatives aimed at increasing new customers, and implement customer retention efforts.
• Work in partnership with different stakeholders to drive change management across customers and distributors.
• Identify business priorities and propose insight‑driven customer acquisition and engagement actions.

The Successful Applicant

• At least 8 years of relevant experience in Insurance business management (e.g. distribution management, performance management, customer management functions)
• Bachelors' degree in relevant field
• Understanding of insurance products and distribution models

What's on Offer

• Opportunity to work within a global insurance organisation.
• Engagement in a temporary role with potential for impactful contributions.

Contact

Ginny Teo (Lic No : R22104515 / EA no : 18C9065)

JN-122025-6909622

Phone number

65 6541 9926

Tell employers what skills you have

• Customer Retention
• Forecasting
• Change Management
• Agile
• Customer Acquisition
• Life Insurance
• Customer Management
• Banking
• Performance Management
• Financial Services