Customer Engineer (New college grad)- Interview on 4th Feb 2026

Applied Materials South East Asia Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading technology company in Singapore is seeking candidates for an entry-level position that involves performing routine maintenance and standard service activities. The role demands basic technical skills and customer service abilities while ensuring adherence to safety and operational protocols. Candidates should have a Bachelor's Degree and be prepared for physically demanding tasks in a clean room environment. Comprehensive training and support from senior engineers will be available.

Qualifications

• Entry-level position requiring autonomy and prior training.
• Physical demands include extensive walking, standing, and lifting up to 35 lbs.
• Knowledge of safety procedures and ability to work in a clean room.

Responsibilities

• Perform standard service activities with assistance.
• Communicate with engineers to resolve fab issues.
• Follow procedures and checklists with supervision.

Skills

Basic technical problem diagnosis

Customer service skills

Communication skills

Education

Bachelor's Degree

Job description

General Profile

Entry-level position with limited prior training or relevant work experience. Acquires basic skills to perform routine tasks. Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.

Key Responsibilities

• Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
• Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
• Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
• Strives to perform BKM’s assisted. Uses knowledge management systems. Follows all IP guidelines.
• Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
• Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
• Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
• Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements

This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Develops skills to perform basic activities in own job.

Business Expertise

• Understands how the assigned duties integrate with others in the team.
• Develops responsibility for customer satisfaction within work area.

Leadership

• Has no supervisory responsibilities.

Problem Solving

• Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

Impact

• Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

Interpersonal Skills

• Uses communication skills and common courtesy.

Education

• Bachelor's Degree