Customer Engagement Specialist (Telesales) - Contract *5.5 days work week*

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for candidates with outbound calling experience to engage customers and book appointments. Responsibilities include maintaining relationships via various communication channels and meeting conversion targets. Candidates should be prepared to work Saturdays. The ideal candidate has at least one year of relevant experience.

Qualifications

• At least 1 year of prior experience in outbound calls.
• Required to work on Saturdays (half day).

Responsibilities

• Make outbound calls to engage customers and secure appointments.
• Build and maintain customer relationships through phone, WhatsApp, email, and other digital channels.
• Address customer enquiries and objections with professionalism and confidence.
• Meet business conversion targets, including contact and appointment rates.
• Accurately record and update lead information, activities, and appointment details.
• Conduct call activities in compliance with regulations and company quality standards.

Job description

Job Duties

• 5.5 Work week
• Make outbound calls to engage customers and secure appointments.
• Build and maintain customer relationships through phone, WhatsApp, email, and other digital channels.
• Address customer enquiries and objections with professionalism and confidence.
• Meet business conversion targets, including contact and appointment rates.
• Accurately record and update lead information, activities, and appointment details.
• Conduct call activities in compliance with regulations and company quality standards.

Requirements

• At least 1 year of prior experience in outbound calls
• Required to work on Saturdays (half day)

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117