Customer Care Supervisor

COMFORTDELGRO ENGINEERING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Singapore is seeking a Customer Service Ambassador to welcome customers and manage service operations. This role requires strong experience in face-to-face customer service, and a diploma is preferred. Join a diverse family-focused environment with career growth opportunities and benefits including annual leave and medical insurance.

Benefits

14–21 days annual leave

Medical insurance

Long Service Awards

Staff discounts

Flexi Benefits up to $500

AWS & Variable Bonus

Qualifications

• Minimum 3 years of face-to-face customer service experience.
• Background in retail or restaurant management is welcome.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Welcome customers and assist with vehicle check-ins.
• Recommend repair and maintenance solutions.
• Manage workshop operations and lead a team.

Skills

Customer service experience

Problem-solving

Team leadership

Communication

Education

Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

🌟 Join the ComfortDelGro Engineering Family! 🌟

Customer Service Ambassador – Automotive Industry
📍 Location: Singapore

At ComfortDelGro Engineering, we’re more than just a workplace — we’re a diverse and dynamic family united by passion, pride, and purpose. As one of the largest vehicle maintenance and repair workshops in Singapore, we take pride in delivering top-notch service and creating memorable customer experiences.

If you're someone who thrives on connecting with people, enjoys solving problems, and wants a lifelong career filled with growth and recognition — we want YOU!

💼 What You’ll Do:

• Be the friendly face that welcomes customers and assists with vehicle check-ins.
• Recommend repair and maintenance solutions with professionalism and care.
• Handle documentation for costing, claims, and vehicle history.
• Manage workshop operations and lead a team of service advisors.
• Ensure customer satisfaction and build lasting relationships.
• Answer customer inquiries via phone and in person.
• Support your manager with ad-hoc duties.

🎯 Who We’re Looking For:

• Minimum 3 years of face-to-face customer service experience.
• Background in retail or restaurant management is welcome!
• Diploma holders preferred.
• Bonus if you have technical knowledge of vehicle repairs or troubleshooting experience.
• Proficient in Microsoft Word and Excel.
• Willing to work half-day Saturdays.
• Training on basic automotive knowledge will be provided.

🎁 Why Join Us?

• 14–21 days annual leave (based on years of service)
• Medical insurance
• Long Service Awards
• Staff discounts
• Flexi Benefits up to $500
• AWS & Variable Bonus (based on performance)
• Career development & recognition

Ready to Drive Your Career Forward?

If you're fun-loving, creative, and high-spirited, this is your chance to shine and be recognized for your talents. Come be part of a team that values YOU.

Apply now and start your journey with ComfortDelGro Engineering!