Crypto Onboarding & Accounts Associate

P2P; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading crypto trading firm in Singapore is seeking a Client Service Manager to support various projects enhancing the onboarding process for clients. Ideal candidates will have 5-8 years of experience in financial client services, advanced knowledge of the digital asset space, and excellent communication skills. This role involves collaborating with internal teams and developing integration plans to ensure a smooth client experience. The position requires proficiency in CRM software and Microsoft Office Suite.

Qualifications

• 5-8 years of financial client service or account management experience.
• Ability to work independently and in a team.
• Proactive problem solving and efficient activity tracking.

Responsibilities

• Support the Global Head of Account Management in various projects.
• Enhance the client onboarding process for counterparties.
• Develop customized integration plans for clients.

Skills

Client service experience

Knowledge of digital assets

Communication skills

Analytical skills

CRM software proficiency

Education

BA/BS Degree

Tools

Salesforce

Microsoft Office Suite

Job description

A leading crypto trading firm in Singapore is seeking a Client Service Manager to support various projects enhancing the onboarding process for clients. Ideal candidates will have 5-8 years of experience in financial client services, advanced knowledge of the digital asset space, and excellent communication skills. This role involves collaborating with internal teams and developing integration plans to ensure a smooth client experience. The position requires proficiency in CRM software and Microsoft Office Suite.