CRO & UX Insider Manager: Data-Driven Growth

Cheil Singapore PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading integrated marketing communications firm in Singapore is seeking an Insider Manager to join the digital platform CRO team. This role requires a strong background in data analysis, customer experience design, and collaboration with cross-functional teams. The successful candidate will enhance user journeys across touchpoints, optimize conversion rates, and design effective UX solutions. Applicants should have experience with CRO tools and a strong portfolio in user research, contributing to a data-driven approach in enhancing customer interactions.

Qualifications

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
• 4 - 5 years of experience in customer experience design or CRO.
• Strong portfolio showcasing user research and interaction design.

Responsibilities

• Leverage analytics to gather insights on customer behavior.
• Increase conversion rates and average order value.
• Enhance user experience on D2C platforms.
• Pitch ideas to stakeholders using storytelling.
• Design A/B testing interfaces that improve customer experience.
• Implement personalized recommendations based on user data.
• Collaborate with developers and marketing teams.

Skills

Data analysis

Conversion Rate Optimization (CRO)

User research

UI design

Proficiency in CRO tools

Excellent communication

Strong analytical skills

Education

Bachelor’s degree in Design or related field

Tools

Insider platform

Adobe Analytics

Sketch

Figma

Adobe Creative Suite

Job description

A leading integrated marketing communications firm in Singapore is seeking an Insider Manager to join the digital platform CRO team. This role requires a strong background in data analysis, customer experience design, and collaboration with cross-functional teams. The successful candidate will enhance user journeys across touchpoints, optimize conversion rates, and design effective UX solutions. Applicants should have experience with CRO tools and a strong portfolio in user research, contributing to a data-driven approach in enhancing customer interactions.