CRM-Savvy Pre-Sales Consultant

LUMENFUTURE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading technology firm in Singapore is looking for an enthusiastic pre-sales consultant to handle online inquiries and qualify leads. The ideal candidate will have excellent communication skills in both Chinese and English, strong problem-solving abilities, and experience in customer service. Responsibilities include managing customer queries, documenting interactions in a CRM, and transferring qualified leads to the sales team. A monthly salary of SGD 5,000 to 6,000 is offered based on experience.

Qualifications

• Excellent spoken and written Chinese skills; proficient English reading and writing skills.
• Strong learning agility to quickly grasp products and industry knowledge.
• Experience in telemarketing, online customer service, or pre-sales consultation preferred.

Responsibilities

• Handle online inquiries and provide timely responses.
• Address pre-sales questions regarding product selection and services.
• Document communication and maintain customer profiles.

Skills

Excellent communication skills

Logical thinking

Strong resilience under pressure

Fast learning ability

Proficient in Chinese

Proficient in English

Tools

CRM systems

Microsoft Office

Job description

A leading technology firm in Singapore is looking for an enthusiastic pre-sales consultant to handle online inquiries and qualify leads. The ideal candidate will have excellent communication skills in both Chinese and English, strong problem-solving abilities, and experience in customer service. Responsibilities include managing customer queries, documenting interactions in a CRM, and transferring qualified leads to the sales team. A monthly salary of SGD 5,000 to 6,000 is offered based on experience.